Two companies, each the
leader in their field, have combined forces to bring you top-notch software at
very affordable rates. Both have
mastered how to make the complicated simple, easy to learn and use, yet very capable,
comprehensive and reliable.
One is Intuit, developer of QuickBooks,
the #1 selling software in the world for accounting and financial
management. This is a company with over
2 billion dollars in annual revenue and well over 26 million users.
The other is Mainstreet Systems & Software,
developer of the top-selling DentaLab systems
for dental laboratory case management, with extensive experience in
industry-specific solutions, close coordination with its user group, and a
history of excellent responsiveness and customer service.
Here is an overview of…..
Why
Labs Love This Software
The
Benefits of Synchronization
Ways
Lab Case Management Stays on Track
Support
for Business Development, Customer Service, Marketing
Query/Reporting Features to Access Information as You Please
Very
Appropriate Mobile/Remote Access via the Internet
Easy
to Learn, Easy to Use, with Excellent Training and Support
·
It
can be used by both novices and experts…you can begin easily and let it gently
guide you into more advanced features.
·
Its
screens are intuitive and easy to navigate.
·
There
is a wide array of features to cover all the fundamentals as well as the latest
ways to operate a successful laboratory.
·
It
has a history and excellent reputation for reliability, flexibility and
responsiveness.
·
It
is very forgiving should you enter information in error or forget to do a
certain step. You can easily track
errors and fix them.
·
There
is easy navigation and selection from one screen, known as the Home Page.
·
It
has proven useful and applicable to all size labs, from the smallest one-person
to the largest with multiple locations and thousands of customers. If you grow, your software can grow with you.
·
Basic
lists define your customers, items, standard procedures, work centers,
schedules, quality control, case stages, shades, tooth numbers, lab notes, ship
methods, price levels, sales categories, customer groups, product groups.
·
For
customers, items and cases, you can add your own custom fields and definitions.
·
Lab-defined
settings further individualize the choices for each lab, from colors on work
tickets to remake percentages to automatic printing.
·
Choice
of forms for work tickets, case labels, quality control feedback, invoices,
statements, case materials disclosure with customization available.
·
Security
of data access through user permissions, logins and passwords.
·
Selection
of criteria and dates allows you to find and report specific information.
·
Whenever
there are dates to be selected, there is a built-in perpetual calendar.
The Benefits
of Synchronization
·
Synchronization means that separate
systems now work hand-in-hand as though they were one. It is a step above
integration via export/import steps.
·
The standards, methods and look and
feel are coordinated so that once one learns one system, it is easy to continue
on with the other.
·
Data is typically entered only once,
eliminating the time and errors involved in multiple entries for the same data.
·
Updates are immediate, as there is
no need for exporting from one and then importing into the other at specific
intervals.
·
Data is not lost or mismatched due
to forgetting to export and import or to enter at more than one point.
·
Synchronization brings together the
benefits of mass-marketed software funded by millions of users with the
benefits of expertise involved in a smaller but more specific industry.
·
Synchronized software results in a
richer, more comprehensive, more complete set of features at an affordable
cost.
Ways Lab
Case Management Stays on Track
·
Case
information for billable items is transferred to QuickBooks for invoices,
purchase orders, may be edited and have discounts and taxation applied when
appropriate.
·
Case
fields can be transferred to QuickBooks for patient, pan, case number, tooth
numbers, shade, date entered, date requested for use in QuickBooks invoice,
statements, queries and reports.
·
Lab
can choose to print invoices in DentaLab or in QuickBooks, by single case or by
batches.
·
Availability
of many note-taking areas for cases, case planning, pickup requests, case items,
case communications. Each lab can
develop their own set of lab notes for easy insertion into note-taking fields
and to assure correct spelling and technical terms.
·
It
supports excellent ongoing communication with dental offices through a variety
of features such as online prescriptions, pickup requests, case status reports,
email notifications, reports and forms, doctor’s preferences by work center and
item, case planning, scanning of prescriptions and other case documents
including graphics sent by doctor, with easy retrieval of these and case
histories.
·
Rapid
case entry can be achieved through the use of standard procedures, selections
from lists, lab-defined settings….even faster from online prescriptions stored with
case.
·
Automatic scheduling based on work centers, master
schedules, existing workloads, schedule factors, holidays, doctor requests,
multiple stages.
·
Doctor preferences by work center and by item,
standing instructions on screen and printed
on work tickets, for use in completing work and quality control.
·
Critical dates prominently displayed for entry,
start, end, ship and doctor request.
·
Work can be assigned to individual technicians in
advance, as work progresses, or credited upon completion.
·
Work tickets, shipping, invoicing can be generated
by individual case or by batch.
·
Work
ticket choices, such as full page, half-page, barcodes, colors, custom
·
Technician work lists can be generated daily to
provide control and targets.
·
Cases can be located quickly and easily in the
laboratory based on work center, date, completions and other search criteria.
·
Complete case histories are readily available for
you, the dental office, to meet FDA requirements.
·
Standard procedures provide templates of standard
cases, work centers, items, timing for management control and completeness as
well as faster, more accurate case entry.
These can be modified at case entry by adding, editing or deleting items
and multiple procedures can be used to build a case or to handle case stages.
·
Quality control issues, either internal or from
doctors, can be recorded, analyzed and reported.
·
Materials disclosure, specifying manufacturer, part
codes/descriptions, lots and batches, made easy for FDA/GMP/DAMAS compliance or
for recalls.
·
Activity logs to track customer communications and
service, quality control, marketing and other issues by topic, entry and alert
dates.
Support for
Business Development, Customer Service, Marketing
·
To
provide excellent ongoing communication with dental offices, there is a variety
of features such as online prescriptions, pickup requests, case status reports,
email notifications, reports and forms, doctor’s preferences by work center and
item, case planning, scanning of prescriptions and other case documents
including graphics sent by the doctor with easy retrieval of these, and case
histories.
·
Its
Customer Center lets you focus on one customer at a time to review and maintain
a complete look at each doctor’s activities, preferences, requests.
·
The
date feature of the Customer Center also provides a quick look by date or date
range for customer activity logs, alerts, cases and case communications so that
you can fulfill promises, perform follow-ups, and stay organized and thorough
in your communications with your customers.
Queries and
Reporting to Access Information as You Please
·
Excellent audit trails and easy-to-use search
facilities for your information.
·
Standard reports are very flexible to select and
report the information that is most useful to you. Custom reports can easily be developed for
your specific needs.
·
Find and filter opportunities for the user to
quickly search for and/or limit information in screen grids or reports.
·
Grids of selected information provide for easy
scrolling and selection of a specific record with ascending or descending sorts by clicking any
column.
·
Queries and/or changes on case content or timing
from doctors can be handled quickly and efficiently.
·
Due lists based on dates, work centers, case status
(including in lab, past due, on hold, out for try-in) can be generated at any
time to screen or print to control work and assure its timely completion.
·
Many reports provide a choice of highly detailed or
summary formats that can be viewed, printed and/or saved to a variety of electronic formats.
·
Laboratory snapshot summary for overview of workload
by work center, case statuses, counts
·
Cases to be shipped reports provide for sorting by
ship method, case type, dates.
·
Product Group reporting for unlimited groupings of
production items (products/services) to show work in progress, work completed,
counts and values.
·
Customer Group reporting for unlimited groupings by
customers and items (products/services) to show work invoiced, counts and
values for standard cases, adjustments and remakes.
·
Sales Category reporting for unlimited groupings of items (products/services) to show work
invoiced, counts and values for standard cases, adjustments and remakes.
·
Combined with QuickBooks reports for accounting and
financial management, you have a huge array of queries and reports from many
different viewpoints….you are the one who selects the criteria. You also can choose from a variety of formats
such as Adobe Portable Data Format (PDF) for issuing to your customers, to your
accountant, your bank, other software.
Mobile/Remote
Access via the Internet
·
QuickBooks
invoices, statements and reports can be emailed to customers.
·
Credit/debit card and other payment solutions can
post directly into your QuickBooks customer accounts.
·
DentaLab for QuickBooks email notifications provide
reports to the dental offices on cases received and shipped. These notifications can include messages and
marketing information.
·
DentaLab reports can be saved and emailed a variety
of electronic formats.
·
Online prescriptions, preferences, pickup requests
and other memos from the dental office communicate directly with your database. This can be linked directly from your
website.
·
Graphics sent electronically by dental offices can
easily become part of each case’s record for quick lookups, communications.
·
Remote access from an authorized computer can use
your lab system for entry, viewing, analysis, support.
Training and
Support
·
There are a number of helps or guides, including
tutorials, online help and written documents to guide you.
·
30-Day trials are available to try before you buy.
·
Help is readily available via the telephone, fax,
email and remote connection. Personal
interactive sessions can be scheduled.
·
Low cost group training is scheduled throughout the
year at DentaLab support offices.
·
Onsite visits to your laboratory can be arranged.
·
Monthly newsletters and website add news, education,
tips and techniques.
· Outstanding
support program encourages user suggestions and participation, provides ongoing
education, consulting, guidance, trouble-shooting, compliance with new
technology for computers and the lab.
Visit our website for more details: http://www.mainstreet-systems.com
